How to create a dump file on Windows

Open Windows Task Manager.

  • Press Control + Alt + Delete at the same time or
  • Click on Start and search for "task manager" and click on "View running processes with Task Manager"

Click on the Processes Tab

Find nCryptedBox.exe

Right-click on nCryptedBox.exe

Select Create Dump File from the drop-down.  This will save a dump file at the designated location.

Navigate to the location and find the file.

Zip the file and send it to nCrypted Cloud.

support@ncryptedcloud.com

 

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